๐Ÿšš Welcome to Moveraโ€” Melbourne's most reliable removalists ยท $100,000 goods-in-transit cover on every move
๐Ÿšš Welcome to Moveraโ€” Melbourne's most reliable removalists ยท $100,000 goods-in-transit cover on every move
Legal

Privacy Policy

At Movera, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in compliance with Australian privacy laws.

What Information Do We Collect?

We may collect personal information such as your name, email address, phone number, and other details when you:

Register on our website
Place an order
Subscribe to our newsletter
Fill out a form
Interact with our site

How Do We Use Your Information?

We use your information to:

Respond to your customer service requests
Process transactions quickly and securely
Send updates regarding your order or services
Improve our services and website
Share occasional promotional emails (if opted in)

How Do We Protect Your Information?

We use SSL certificates and perform regular malware scans
Our site is regularly checked for vulnerabilities to ensure your visit is secure
Your personal information is stored securely and only accessible by authorised personnel

Use of Cookies

Yes, we use cookies to:

Store user preferences
Track site traffic and user interaction for a better experience
Help remember and process items in your cart

You can choose to turn off cookies through your browser settings. However, doing so may affect some site features.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

Third-Party Links

Our website may feature third-party products or services. These websites have their own privacy policies, and we are not responsible for their content or practices.

Google and Advertising Services

We use Google services, including:

Google AdSense Remarketing
Google Analytics
Demographics and Interests Reporting

These services use first-party and third-party cookies to track interactions with our website. You can manage or opt out through Google Ad Settings or by using the Google Analytics Opt-Out Browser Add-on.

Your Rights

You may visit our site anonymously
Our Privacy Policy link is clearly visible on our homepage
Users will be notified of any privacy policy changes via this page
You may update your personal information by contacting us directly

Do Not Track Signals

We honour Do Not Track (DNT) browser settings and do not use tracking or advertising cookies when DNT is enabled.

Third-Party Behavioral Tracking

We do not allow third-party behavioral tracking.

In Case of a Data Breach

If a data breach occurs, we will notify users via email within 7 business days.

Email Communications & CAN-SPAM Compliance

We collect your email to:

Send service updates, order confirmations, or promotions
Respond to inquiries and customer support requests

We comply with all CAN-SPAM requirements and agree to:

Never use misleading headers or subject lines
Clearly identify messages as advertisements (if applicable)
Include our business address in all communications
Offer a clear method to unsubscribe

Unsubscribing from Our Communications

If at any time you would like to stop receiving future emails or services from us, you may:

Email us directly at: sales@themovera.com.au
Follow the unsubscribe link at the bottom of any of our emails
Unfollow or unsubscribe from the specific service you've signed up for

We will promptly remove you from all communications upon request.

Move Right with Movera